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 bouquet for Customer Services', errrr, customer service
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Joined: 03 Sep 2009 11:13
Posts: 387
Post bouquet for Customer Services', errrr, customer service
My daughter recently tore the outer shell of her Affinity Jacket so I called Rohan Towers to see if they had a patch for a discontinued style and colour... Not an exact one, but after quite a lot of digging Alexandra from the Customer Service team did come up with a match that was fine for a repair foundation.

Another bouquet to the good ladies of Master Tailor of Dundee for the subsequent very neat fettling they did with it, so now the Beertje has a slightly battle-scarred jacket (more woods-cred!) to take on the outdoors again.

Thank you!
Pete.


11 Apr 2015 16:01
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Joined: 21 Nov 2012 15:46
Posts: 181
Post Re: bouquet for Customer Services', errrr, customer service
Hi Pete,

Thank you for your kind message.

We are glad to hear that your daughters jacket has been repaired. Please be assured that I have passed your thanks on to Alexandra.

Kind regards

Hazel


15 Apr 2015 13:23
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