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 Trouser Zips
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Joined: 31 Aug 2013 10:36
Posts: 2
Location: South West England
Post Trouser Zips
I have a wide variety of Rohan Trousers, from On Routes through to Dry Explorers.
Now although I love the them all, well maybe not the sentry trousers, I keep on having problems with zips failing!
I have had a large number of fly zips fail and now have had a pocket zip go as well. I found it quite annoying that elsewhere the build quality is excellent, so cant understand why the zips cant follow suit.

Has anybody else have problems with their zips?

Thanks
Colin
aka Polite Engineer


12 Jul 2017 21:37
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Joined: 21 Nov 2012 15:46
Posts: 173
Post Re: Trouser Zips
Hi Colin,

Thanks for your post.

I really was sorry to read that you have had some trouble with your fly zips failing.

Generally with items which are slightly older, the component parts can be the first to fail.

We use YKK zips which are renowned for being tough and durable, so this is not what we would expect after a short period of time.

If there was a specific item you are disappointed in, please do email our Customer Services department at post@rohan.co.uk, where we can look into this for you.

Once again, i am sorry for any disappointment caused.

Warm regards
Customer Services


17 Jul 2017 15:30
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