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 Keeping gear going
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Joined: 03 Sep 2009 11:13
Posts: 383
Post Keeping gear going
Sarah Howcroft has done a lot to promote keeping gear going with the ROG initiative, and as befits their environmental message Patagonia are doing their bit too. See http://www.outdoorsmagic.com/outdoors-n ... 15384.html

A good initiative, though a shame none of the popups are anywhere near me! Rohan's customer service team have helped me do my bit this week by digging up an Airlight patch and a new zip-pull for my Action Jacket (original gave up recently but it's had a pretty good innings!).

Pete.


19 Apr 2016 10:38
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Joined: 21 Nov 2012 15:46
Posts: 174
Post Re: Keeping gear going
Hi Pete,

Thank you for your post.

I was so pleased to read that you were happy with the service provided by our Customer Service Team.

I do hope you receive your spare fabric and zip puller shortly.

If we may offer any further assistance, please do not hesitate to contact us.

Warm regards
Charlotte


20 Apr 2016 16:07
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Joined: 03 Sep 2009 11:13
Posts: 383
Post Re: Keeping gear going
Charlotte, it arrived next day, puller already in use and the patch will go on this weekend :-)


22 Apr 2016 09:56
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